Our sales office is currently operating with reduced staff numbers and for reduced operating hours (see here for current operating times). If the phone isn't answered during the published operating hours, it's only because we're dealing with other customers. Your custom is important to us, if you're prompted to leave a message, please do so and we will call you back ASAP. Alternatively, if you prefer, you can email support@gapinsurance.co.uk for assistance instead.

Customer Service Feedback

We strive to provide the highest levels of customer service. To assist with this, we actively seek feedback from each and every person who purchases cover from us. This helps us understand what we're doing right, and also highlights areas in which we can improve, too.

Below is feedback received from people who have most recently purchased from us. Claim feedback can be seen here.