November 2024 telephone support: Service Interruption - see here for more details.

What Happens If You Change Your Mind?

30-Day Money Back Guarantee

30-Day Cooling Off Period

If you buy a policy from us and for any reason whatsoever you change your mind, you can cancel the policy within the first 30-days and so long as you've not made a claim we'll give you a 100% refund.

If you cancel your policy more than 30-days after purchasing it and then either change your mind or, sell your vehicle, you can cancel the policy and so long as you've not made a claim we'll give you a pro-rata rebate of unused premium. You can then use that rebate towards the cost of a new policy on a new vehicle and no cancellation fee will apply. Alternatively you can ask for the rebate to be refunded but, an administration fee (currently £15) will apply in the case of a refund.