Contacting us

We're here to help. If you can't find the answer to your question(s) on our website, please either call us on 01484 490095 or email us at support@gapinsurance.co.uk.

Sales support available:

Monday: 10:00 to 15:45
Tuesday: 10:00 to 16:45
Wednesday: 10:00 to 16:45
Thursday: 10:00 to 15:45
Friday: 10:00 to 16:00
Saturday & Sunday: Closed

If you need to make a claim:

To make a claim on your GAP insurance policy, please contact the claim administrator on 0330 111 3998.

If you wish to make a claim on an Excess Protection policy, please call 0330 111 3093.

Our Christmas 2024 Office Hours

Christmas Eve: 10:00 to 12:00
Christmas Day: Closed
Thursday Dec' 26th: Closed
Friday Dec' 27th: Closed
Monday Dec' 30th: 10:00 to 15:45
New Year's Eve: Closed
New Year's Day: Closed

Back to normal from January 2nd onwards.

If you have a currently live GAP insurance policy and you're changing your vehicle whilst our office is closed over the festive period, you may purchase a new GAP insurance policy for the new vehicle online, starting here. The cancellation of and refund of unused premium from an existing policy, will be processed once normal service resumes.