Who Underwrites Our GAP Insurance?

Policies underwritten by an A-rated insurer

Our GAP insurance policies are underwritten by either Arch Insurance (UK) Limited or Helvetia Global Solutions Ltd UK Branch, depending on the type of policy and eligibility criteria that apply.

Arch Insurance (UK) Limited

Arch UK has 11 locations across the United Kingdom with a customer-focused ethos. Arch has been recognised for a range of awards and accolades which can be seen here.

Arch Insurance (UK) Limited is part of Arch Capital Group Ltd., which reported approximately US$28.3 billion in capital as at 30 June 2026.

Arch Insurance (UK) Limited: Financial Strength Ratings:

Standard & Poor's	AA-
A.M. Best Company	A+
Fitch	AA-
Moody's	A1

Helvetia Global Solutions Ltd UK Branch

Helvetia Global Solutions Ltd UK Branch is the UK branch of Helvetia Global Solutions Ltd, which forms part of the wider Helvetia group of companies.

Helvetia Global Solutions provides international specialty insurance solutions and operates through branch offices in a number of countries, including the United Kingdom.

Helvetia Global Solutions Ltd: Financial Strength Ratings:

Standard & Poor's	A/stable

Helvetia Group: Financial Strength Ratings:

Standard & Poor's	A+/stable

With FIVE unrated, offshore underwriters of GAP insurance having gone bust in the last few years, it's now more important than ever to ensure you choose a policy backed by financial resources sufficient enough to ensure that the policy will be there when you need it most.

Aren't unrated insurers covered by the FSCS?

FSCS protection can help if your insurer fails, but it does not guarantee that your GAP insurance will continue. Where protection applies, FSCS generally covers 90% of valid GAP insurance claims.

If replacement cover cannot be arranged and your policy is cancelled, compensation will normally be based on the unused insurance premium. For most general insurance policies, FSCS covers 90% of that remaining premium, not 90% of everything you originally paid. Administration fees may not be covered.

You could therefore be left without GAP insurance, and it may be too late to buy a replacement policy.

Whilst a policy backed by a rated insurer can attract a little higher premium for the policy, the risks of buying a policy from an unrated, offshore insurer are, in our opinion, simply too great.

Meet our GAP insurance underwriters

Our GAP insurance policies are underwritten by Arch Insurance (UK) Limited or Helvetia Global Solutions Ltd UK Branch, depending on the policy you choose. Both operate in the UK.

Arch Insurance (UK) Limited

Arch UK has 11 locations across the United Kingdom with a customer-focused ethos. Arch has been recognised for a range of awards and accolades which can be seen here.

Arch Insurance (UK) Limited is part of Arch Capital Group Ltd., which reported approximately US$28.3 billion in capital as at 30 June 2026.

Arch Insurance (UK) Limited: Financial Strength Ratings:

Standard & Poor's	AA-
A.M. Best Company	A+
Fitch	AA-
Moody's	A1

Helvetia Global Solutions Ltd UK Branch

Helvetia Global Solutions Ltd UK Branch is the UK branch of Helvetia Global Solutions Ltd, which forms part of the wider Helvetia group of companies.

Helvetia Global Solutions provides international specialty insurance solutions and operates through branch offices in a number of countries, including the United Kingdom.

Helvetia Global Solutions Ltd: Financial Strength Ratings:

Standard & Poor's	A/stable

Helvetia Group: Financial Strength Ratings:

Standard & Poor's	A+/stable

Past failures of GAP insurance underwriters show why it is worth checking both the insurer's financial strength and the protection available if it fails.

What happens if an insurer fails?

FSCS protection can help if your insurer fails, but it does not guarantee that your GAP insurance will continue. Where protection applies, FSCS generally covers 90% of valid GAP insurance claims.

If replacement cover cannot be arranged and your policy is cancelled, compensation will normally be based on the unused insurance premium. For most general insurance policies, FSCS covers 90% of that remaining premium, not 90% of everything you originally paid. Administration fees may not be covered.

You could therefore be left without GAP insurance, and it may be too late to buy a replacement policy.

Whilst a policy from an offshore, unrated insurer might well be slightly cheaper upfront, we believe that the risks are simply too high and as a result, we only ever deal with large, rated insurers operating in the UK.

NO Market Value Clauses In Our Policies

Buy a Contract Hire, Invoice or Replacement GAP insurance policy incorporating one or more Market Value clause and you're highly likely to receive a reduced payout at the time of claim. The sole purpose of a Market Value clause is to ensure that the GAP insurance policy payout is reduced.

The most common Market Value clause amongst inferior GAP insurance policies is in relation to the motor insurance pay-out at the time of claim. In simple terms, if the motor insurer's payout is less than what the GAP insurer's preferred valuation "guide" says that your car is worth, the GAP insurer will not cover what they will perceive to be an underpayment by your motor insurer.

To add insult to injury though, if you bought a used car, a Market Value clause within an Invoice or Replacement GAP insurance policy may well be called upon to allow the GAP insurer to revalue your vehicle at the time you first bought it. If they find that their guide said your vehicle was worth less than the price you actually paid for the vehicle, the GAP insurer will not cover what they will perceive to have been an overpayment on your part.

One Market Value clause is bad enough. To suffer the application of both could very well result in a substantially lower GAP insurance payout than what you would have received from a policy that had no Market Value clause at all - A policy like the Contract Hire, Invoice and Replacement GAP insurance policies that have available.

We dropped Market Value clauses from our Contract Hire, Invoice and Replacement GAP insurance policies back in early 2013. Sadly there are other providers that haven't followed suit.

The long and short of it is, a Contract Hire, Invoice or Replacement GAP insurance policy which incorporates a Market Value clause should be avoided - at all costs.

Top-Up GAP insurance:

Top-Up GAP insurance policies DO incorporate a form of Market Value clause - to the best of our knowledge a Top-Up GAP insurance policy with no Market Value clause does not yet exist in the market. A Market Value clause exists with such a policy in order to prevent somebody 'profiting' from their vehicle being written off.

To clarify, in the event that your vehicle is written off (through accident, fire or theft etc) Top-Up GAP insurance will aim to top-up your motor insurance pay-out by a further 25% (limited to a maximum payout of £10,000). If however your motor insurance pay-out is more than the "Market Value" of your vehicle at the time of claim (defined as the "Retail Transacted" value published by Glass's Guide), the Top-Up GAP insurance policy will aim to pay out 25% of the Market Value of your vehicle (rather than 25% of the higher amount paid out by the motor insurer).

If you have any questions about any of the above. Please don't hesitate to contact us.

Total Loss Courtesy Car

If your vehicle is damaged in an accident, your motor insurance policy will normally provide you with a courtesy/hire car whilst the damage to your vehicle is being assessed.

If they determine that your vehicle is repairable, you would normally have the use of that courtesy car for the duration of the repairs.

However...

If they decide that the damage to your vehicle is beyond repair and subsequently declare it a Total Loss (they write it off), you would then not normally be entitled to their courtesy car any longer (unless you've paid them an additional premium for such entitlement) and, it would be withdrawn: leaving you without the use of a vehicle.

Depending on how much longer they take to settle your claim, you might be without a vehicle for a number of days - or even weeks!

Building in Total Loss Courtesy Car cover (TLCc) to an eligible Arch-underwritten GAP insurance policy with us, means that in the event your car is declared a Total Loss, we will provide you with a courtesy car for you to use for up to 28-days.

TLCc Cover Features:

The car provided:

Will be of a similar sized engine to Your vehicle that was deemed a Total Loss (limited to a maximum of a 2.0 litre manual car or equivalent)
Will be insured. Please note that an excess (normally £250) will apply to accidents/claims occuring during your use of the courtesy car. Exact terms will confirmed prior to you accepting delivery of it.
Will be able to be delivered to and collected from your home or place of work.

For more information please review the Ts & Cs of our GAP insurance policies here, or generate a quote.

Important: Total Loss Courtesy Car cover (TLCc) is only available on eligible Arch-underwritten GAP insurance policies.

New-for-old cover with your motor insurance?

Despite wide-spread assurances to the contrary, which are negligently propogated by apparent consumer "experts": relying on new-for-old cover from your motor insurer and NOT having GAP insurance covering your brand new vehicle during your first year of ownership is a risky business and, something we caution against:

If you've financed your vehicle (particularly by way of a PCP agreement), there's a good chance you've entirely voided the new-for-old benefit under your motor insurance policy.
If you've leased your vehicle (e.g. personal contract hire), your vehicle wouldn't usually qualify for new-for-old cover from your motor insurer courtesy of the fact that your name doesn't appear on the V5 Registration document.
Your motor insurer may refuse to replace the vehicle new-for-old within the first year (in some cases for the most tedious of reasons) and revert to a Market Value settlement instead.
You can only buy Invoice or Replacement GAP insurance from us soon after taking delivery of the vehicle. Arch-underwritten cover is available within 90 days, while Helvetia-underwritten cover may be available up to 180 days, subject to the vehicle, value and cover selected. Chances are you won't be eligible if you try to buy this cover after a year of owning the vehicle.

Ultimately, going without GAP insurance in the first year could well involve you forfeiting having GAP insurance cover in later years and, given the potential benefit of GAP insurance usually increases with the passing of time, those later years could be when you need GAP insurance most! Why take the risk?

Which is why we have our: "New-for-old Promise":

If your motor insurer replaces your vehicle on a new-for-old basis during the term of your GAP insurance policy, we'll re-issue a whole new GAP insurance policy for your new vehicle, matching the full original duration of cover that you purchased, at no additional cost to you. E.g. if you buy 3-year cover and your motor insurer replaces the vehicle new-for-old when it's 11-months old, we'll re-issue a whole new 3-year GAP insurance policy for your new vehicle.

Note: This "New-for-old Promise" applies to all GAP insurance policies purchased on or since April 25th 2023.

For more information please review the Ts & Cs of our GAP insurance policies here, or generate a quote.

Who Underwrites Our GAP Insurance?

Meet our GAP insurance underwriters

Arch Insurance (UK) Limited

Arch Insurance (UK) Limited: Financial Strength Ratings:

Helvetia Global Solutions Ltd UK Branch

Helvetia Global Solutions Ltd: Financial Strength Ratings:

Helvetia Group: Financial Strength Ratings:

What happens if an insurer fails?

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