November 2024 telephone support: Service Interruption - see here for more details.

Claim Handling Feedback

Claims on our GAP insurance policies are handled by third-party claim administrators. However when you make a claim, we strive to remain in contact with you to ensure the claim progresses as smoothly as we intend - stepping in if needed, to head off any issues that may arise.

Below is the most recent feedback we've received from people who have claimed on their GAP insurance policies. Customer Service Reviews from people who've recently purchased cover from us, can be seen here.