Category: News
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Winners: Feefo 2024 Platinum Trusted Service Awards
We’re so excited to share this news with you – we’ve won a Feefo Platinum Trusted Service Award for our customer service in 2024! The Feefo Platinum Trusted Service Award is a stamp of approval when it comes to delivering excellent customer service. It shows that we’re putting customer service at the heart of what…
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The Perils of New-For-Old Cover. v.3
When it comes to purchasing GAP insurance for brand-new cars, many customers ask us whether it’s necessary, when their motor insurance policy provides new-for-old cover during the first year of ownership. This is understandable when some leading money-saving websites tell you that you don’t need GAP insurance if you have new-for-old cover – but it’s…
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Announcing: GAP insurance with extra TLC c
Would you be able to manage without your pride and joy if it was stolen or written off? Maybe for a few days, perhaps, but could you cope for longer than that and how can GAP insurance help? If your car is involved in an incident, it’s likely (though not certain) that your motor insurer…
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GAP insurance for your new car: How much will you save?
We ask all our customers how much their motor dealer quoted them for GAP insurance when they bought their new (or used) car. Here we compare average 3-year Invoice GAP insurance prices in 2022 so far.
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GAP insurance Eligibility Criteria Changes: Effective 01/04/2021
From April 1st, 2021 (no exceptions), the following eligibility criteria will apply for our GAP insurance policies: Invoice GAP insurance: available for: See additional eligibility criteria here. Replacement GAP insurance: available for: See additional eligibility criteria here. Contract Hire GAP insurance: available for: See additional eligibility criteria here. Top-Up GAP insurance: available for a car:…
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Can you beat the GAPInsurance.co.uk Car Quiz?!
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Why you shouldn’t rely on new-for-old cover!
Recently we heard from our customer Mr Sheldon, whose insurer had refused to honour the new-for-old cover that they had sold him giving the reason that the new equivalent vehicle wasn’t “enough of an equivalent”. Mr Sheldon’s car was a first edition Kia Ceed, simply meaning that it was the first release of the Ceed…
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Reconnecting with our first ever customer!
Recently, we were delighted to be contacted for a quote by Mr Andrew Asbury via our automated call-back request service. David recognised Mr Asbury’s name immediately and a quick search of our database endorsed his (sometimes almost superhuman…) memory that Mr Asbury was GAPInsurance.co.uk‘s first ever customer, back in 2004! Mr Asbury has purchased GAP…
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We’re Gold Trusted!
GAPinsurance.co.uk receives Feefo Gold Trusted Service Award 2020 We’re honoured and humbled to learn that we have won the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to…
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A million quotes!
We are pleased to report that we have reached our one millionth quote since our re-brand back in 2014. To mark the occasion, we have gifted the cost of the policy to qualifying customer, William Walker, in appreciation for his custom. Expressing his delight, Managing Director, David Burns-Keane commented “We work very hard to ensure…