Tag: customer service
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Winners: Feefo 2024 Platinum Trusted Service Awards
We’re so excited to share this news with you – we’ve won a Feefo Platinum Trusted Service Award for our customer service in 2024! The Feefo Platinum Trusted Service Award is a stamp of approval when it comes to delivering excellent customer service. It shows that we’re putting customer service at the heart of what…
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Reconnecting with our first ever customer!
Recently, we were delighted to be contacted for a quote by Mr Andrew Asbury via our automated call-back request service. David recognised Mr Asbury’s name immediately and a quick search of our database endorsed his (sometimes almost superhuman…) memory that Mr Asbury was GAPInsurance.co.uk‘s first ever customer, back in 2004! Mr Asbury has purchased GAP…